Here you'll find helpful information on our Administrative/Business Office Staff Training and Clinical Staff Training classes, Electronic Transactions and our Process Improvement Teams.
Administrative/Business Office Staff Training
The Medica Provider College provides online training through live webinars and self-directed e-training opportunities. These training sessions are available to business office personnel throughout the Medica service area.
View and access e-trainings available now.
The link below provides quick access to related training materials:
Clinical Staff Training
The Medica Provider College offers training opportunities for clinical staff throughout the Medica service area for mid-level nurses and physicians to help develop and implement our disease management and quality programs. Some of these sessions are eligible for CEU and CME credits.
View and Register for Upcoming Classes!
For more about seasonal flu resources, view the flu overview from Medica.
Medica partners with the following organization to offer additional training opportunities and educational materials:
The links below provide quick access to reference materials:
Walking in Their Shoes
Enhancing Authentic Practitioner-Patient Communication
Medica developed the Walking in Their Shoes training programs to be used as tools for improving the quality of your patient-caregiver interactions. These programs are designed to improve communication skills across cultures and across all levels of health literacy.
Learn more about these programs, and print all materials needed to instruct classes at your worksite.
Electronic Transactions
Provider Portal Development
Medica continues to add secure Electronic Transactions on medica.com. To stay on top of news about the latest transaction capabilities available online, subscribe to Medica Connections, the monthly provider publication from Medica.
Process Improvement Teams
The focus of each team is education, information sharing and improving shared processes related to accurate, timely claims payment, thereby improving cash flow for the provider and reducing rework for both organizations. If you are interested in forming a process improvement team with Medica, please contact the Medica Provider Service Manager at 952-992-3472.
If you would like to be notified via email when new training sessions or new e-training opportunities are available, complete the email updates form.