Below is information on Medica's Administrative Training and Clinical Training classes, our new Electronic Transactions, and our Process Improvement Teams. (Note: Internet Explorer 5.5 or higher is required to view and register for classes.) Business Office Staff Training
Medica's Provider College provides classroom and online training for business office staff at locations throughout Medica's service area. View and Register for Upcoming Classes! The links below provide quick access to related training materials:
Clinical Staff Training
Medica's Provider College offers classroom training opportunities for clinical staff throughout Medica's service area for mid-level nurses and physicians to help develop and implement Medica's disease management and quality programs. Some of these sessions are eligible for CEU and CME credits. View and Register for Upcoming Classes! Medica partners with the following organizations to offer additional training opportunities and educational materials: The links below provide quick access to reference materials:
Walking in Their Shoes
Enhancing Authentic Practitioner-Patient Communication
Medica developed the Walking in their Shoes training programs to be used as tools for improving the quality of your patient-caregiver interactions. These programs are designed to improve communication skills across cultures and across all levels of health literacy.
Learn more about these programs, and print off all materials need to instruct classes at your worksite. Provider Portal Development
Over the next year you will continue to see enhanced provider portal services. Medica will be implementing new business-to-business (B2B) transaction options to streamline processes between your office and ours.
Process Improvement Teams
The focus of each team is education, information sharing and improving shared processes related to accurate, timely claims payment, thereby improving cash flow for the provider and reducing rework for both organizations. If you are interested in forming a process improvement team with Medica, please contact Medica's Provider Relations Manager at 952-992-2652. If you would like to be notified via email when new administrative or clinical classroom training sessions or new e-learning opportunities are available, please complete the Medica.com email updates form, or contact Medica’s Provider Education Coordinator at 952-992-2290. |