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Business Office Staff Training Materials 
   
  *Please note:  Participant guides are as current as the last class held on the subject. 
   Follow-up questions and answers are displayed for 3 months after the last class and then removed.

Class Materials Follow-up Questions
Behavioral Health Specialized Training Participant Guide
Coding Services and Policy Overview
Coordination of Benefits Participant Guide
DME Specialized Claims Training Participant Guide Follow Up
Eye Care
Home Health Care Participant Guide
How Medica Works Participant Guide
Introduction of Medica's Products Participant Guide
Life of a Claim Participant Guide  
MN Health Care Programs Participant Guide
MSHO/Special Need Plans/MSC+ Participant Guide
Overview of Medicare Policies Participant Guide  
Personal Care Assistants Participant Guide
Prior Authorization Participant Guide Follow Up
Provider Contracting
Registration Staff Training Participant Guide
Resources for Helping Yourself Participant Guide
SelectCare/LaborCare Life of a Claim Participant Guide Follow Up
Skilled Nursing Facility Manual for Medica Special Need Plans and MSC+ Participant Guide
Timely Filing Participant Guide