Clinic Notification to Member of Practitioner or Clinic Termination: Requirements for notifying a practitioner or clinic of termination.
Complaint Review Process: Overview of state and ferderal laws governing HMOs and insurance companies, including Medica's member complaint resolution process.
Medical Records: Guidelines for documentation in members' medical records.
Participation in Reviews and Audits: Information about Medica’s quality improvement activities and studies.
Termination of Health Services by a Provider: Procedures for notifying Medica of intention to discontinue health services to the member.
Return to Health Management and Quality Improvement.